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Notes from the lab.
Plain-English notes on software, Salesforce and AI, written for the people who run the business.
Featured
What is GaaS? From AI answers to everyday action
In this guide, GaaS means Generative and Agentic AI as a Service—drafts, answers, and agreed actions in your tools, with people approving what matters.
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Why your business should move from SaaS to GaaS
What GaaS means, how it differs from SaaS, and how to move one job at a time from software you operate to AI that does the work for you.
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