Concept · Lab design
One screen for cases, renewals and duplicates.
An LWC dashboard with Flows for case assignment, renewal reminders and duplicate checks.
Concept · Lab design. Not client work.
The problem
A service team flips between five tabs to see open cases, upcoming renewals and duplicate records, and still misses some.
The screen
Open cases by owner and age · renewals due in the next 30/60/90 days · likely duplicates to review · one-click actions.
What's code, what's Flow
- LWC (code): the combined screen and one-click actions.
- Flow (no code): case assignment rules, renewal reminder emails, duplicate check on save.
- Standard config: reports and list views feeding the screen.
Testing plan
Built in a sandbox, each Flow path tested, the screen tested with sample data, then reviewed before any live deploy.
Limits
Not deployed in any client org. Sample data only.
Common questions
Short answers. Ask us anything else on a call.
What can a custom Lightning dashboard show?
Anything in your org, combined on one screen, such as cases, renewals and duplicates, with actions you can take right there.
Why mix LWC and Flow?
Flow handles rules without code; LWC handles screens that standard tools can't build.
Next step
Tell us what you want to build
A 30-minute call. We tell you plainly whether we can help, and you get a written scope and price before any work starts.